To honor your scheduled appointment time I promise that I will start your session at the time arranged. If I am late I will give you additional FREE time at a future session. If I am not at the clinic for a massage appointment you receive a FREE massage at a future appointment.
To honor your scheduled appointment you need to arrive on time. If you must cancel your appointment you need to do so 24 hours PRIOR to your appointment time. If you cancel within 24 hours of your scheduled appointment time you will be billed for the entire appointment time.